Determined your Audience

Determined your Audience




If you’ve done everything right from an SEO point of view, your content should start to generate visitor traffic, views and engagement. Visitors will arrive via search engines, and any other site on which your content is hosted, such as YouTube.

If you’re lucky, this activity continues to grow as people discover your content, tell friends about it, and link to it. More likely you’ll see some traffic, but growth, if any, will be somewhat slow. This is why we need to actively market content. We need to adopt PR strategies. PR – public relations – strategies are mostly about networking.

It’s important to build, cultivate and grow a network of like-minded people as it’s much easier to spread your message far and wide if other people are prepared to do it for you. Given the popularity of tools such as Twitter and Facebook, building effective networks has never been easier.

Here are a few things to consider:

Be where your customers are: don’t expect them to come to you. You need to go where they are, and attract them to you. If your customers spend a lot of time on Facebook, you need to be on Facebook and engage with them there.

Go where your competitors are: if your competitors are posting on YouTube, you should be there, too. Check out their followers on Twitter. Make their followers your followers. Make a note of their most popular content, and their least popular content. Learn from their successes, and mistakes.

If You’re B2B, You need to be on Linked In: And even if you’re not, you still should be. LinkedIn is a professional network of contacts that is fast replacing the resume. It also includes, a place for the membership to ask and answer questions. Not only is this a great way to connect with movers and shakers, it’s a great way to see what problems people are having, and how they phrase and articulate those problems.

Forums & Blogs: Find the forums and blogs that relate to your niche. In the case of forums, sign up and participate.

It’s a great idea to publish thoughtful, valuable pieces on forums as a lot of forum posts tend to be low value. It’s not that difficult to stand out from the crowd. Such posts are almost always appreciated, not least of which by forum owners who typically encourage people to provide quality information, which in turn boosts the value of their forum. You’re giving away content in order to get in front of an established audience.

Likewise, adding thoughtful blog comments will get you on the radar of the blog owner, and readership, who may follow your links back to your site. Again, this is leveraging an existing audience in order to boost traffic to your own site.

A common practice is to guest post on someone elses blog, which is an even better way to get in front of their audience. Before you make an approach, be sure to study their previous posts and editorial policy as blog owners are unlikely to want off-topic posting. They will like the fact you’re offering them free content, but only if that free content is unique and of sufficiently high quality.

Forums and blogs are also great places to foster professional relationships. Typically, you’ll find like-minded and enthusiastic people, especially moderators and blog owners. Help them, and they’ll help you.

Giving forward works.

Press Releases – this is traditional PR activity, but can be a bit hit and miss. Use services such as PRWire to distribute your press releases. Remember to include links back to your content.

The value of press releases has been diminishing as social networks provide a somewhat richer, two way experience, but there is still a lot of traditional media who use press releases. Keep them relevant, targeted and interesting.

Email marketing – Email marketing is still powerful because people regularly use email. People have learned to block out spam, so your messages must be targeted, and relevant. Preferably, you should be building your own list from your site as this becomes a valuable database from which you can remarket to existing customers.
Rinse & Repeat

It’s tempting to publish, market, then forget.

Certainly, when it comes to evergreen content, your content may stand the test of time. However, content can appear stale over time, which is why we should adopt a regular maintenance schedule or audit.

Keep an eye on your top performing content and add to it and make it richer, where necessary, in order to keep it fresh. Nurture it. This doesn’t matter so much for less popular content, however non-performing content should be archived or moved down the hierarchy in order to re-focus attention on your your popular content.

One way to ensure content is performing well is to assign goals to specific content. For example, “our news section should have 1,000 email subscribers six months from now”. The goal should be aligned with a business requirement we know 3 in every 100 subscribers become repeat buyers, so we should devote resources to growing our email list”.

We could also devise engagement metrics, such as bounce rates, to see if people are reading our content, as opposed to just clicking back. If we’re getting a lot of traffic to a piece of content, but people click back at a high rate, it means we’re likely got our topic right, and our marketing right, but we haven’t followed through on the delivery. Look for any pieces of content that meet this criteria and look to revise content, as necessary.

These types of audits also ensure we stay consistent. Consistency is particularly important when it comes to brand. If people come to expect a certain level of quality from you, then the existence of low quality content may compromise your brand value and positioning. Either remove or improve such content.
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